Returns & Exchanges
At LIVFRESH, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is completely stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.
- 3.Drop Off Your Shipment
Take your package to any authorized carrier location or schedule a pickup to send your items back to our distribution center.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship your replacement item within 5 to 7 business days.