Frequently Asked Questions
Everything you need to know about your LIVFRESH shopping experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your materials sustainably sourced?
At LIVFRESH, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly Tencel fabrics.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat.